Politika privatnosti

Uvod

Komunikacijski butik d.o.o. posvećen je zaštiti privatnosti svih osoba čije osobne podatke obrađujemo, bilo da se radi o posjetiteljima naše web-stranice, poslovnim kontaktima ili korisnicima naših usluga. Ovom Politikom privatnosti („Politika“) opisujemo koje podatke prikupljamo, na koji način ih koristimo, komu ih ustupamo, kako ih štitimo te koja su vaša prava u vezi tih podataka. Politika je usklađena s Općom uredbom o zaštiti podataka (GDPR) te relevantnim hrvatskim zakonima.

Svim korisnicima naših usluga i posjetiteljima web-stranice preporučujemo da pažljivo pročitaju ovu Politiku prije bilo kakve interakcije s nama.

Voditelj i izvršitelj obrade; uloge

Voditelj obrade podataka: u kontekstu naše web-stranice (prikupljanje podataka posjetitelja putem kontakt-formi, kolačića i analitike):

Komunikacijski butik d.o.o.
Ulica Brune Bušića 42, 10020 Zagreb, Hrvatska
OIB: 97403334442

Izvršitelj obrade podataka: u kontekstu pružanja usluga klijente. Kada klijent određuje svrhu i sredstva obrade osobnih podataka svojih krajnjih korisnika, Komunikacijski butik djeluje kao izvršitelj obrade podataka.

Podizvršitelji obrade: AI platforme i drugi vanjski pružatelji usluga koje angažiramo (npr. OpenAI, Google Vertex AI, Anthropic, odnosno bilo koji drugi AI-pružatelj) djeluju isključivo kao podizvršitelji obrade podataka („subprocessors“) prema čl. 28. GDPR-a. S njima sklapamo zasebne ugovore o obradi podataka (DPA) i osiguravamo da primjenjuju iste ili slične mjere zaštite osobnih podataka koje zahtijevamo i mi sami.

Podaci koje prikupljamo

Kontakt obrazac

Ti se podaci koriste isključivo za odgovaranje na upite i ne dijele se ni s kim osim s internim zaposlenicima ili suradnicima koje moramo angažirati u svrhu davanja odgovora.

Podaci koje korisnik sam unosi: ime, prezime, adresa e-pošte, naslov poruke te sadržaj poruke.

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